Real Property Terms and Conditions

Standard Terms and Conditions for Holiday Letting 30/06/2014

The terms and conditions for the holiday letting as agreed to by both parties are as follows and also permits the owner or agent to refuse occupation of the property, amend the charge or immediately terminate the occupancy.

1. The premises are let to you for holiday purposes and only for the period stated on the receipt.
2. Photo ID. We require proof of identification for all bookings. A photocopy of the booking m
   guests photo ID / Drivers licence is to be included with the return confirmation documents if
   you are booking with our office for the first time.
3. All booking guests must complete the credit card hold authority form to hold authorisation
   of $200 on the supplied credit card. If the occupant cannot obtain a credit card we will
   require a $200 security bond to be paid. This will be refunded shortly after departure via
   cheque.
4. The premises are available from 2:00pm on the day of arrival and are required to be
   vacated by 9.30am on day of departure. Please return the keys to our office no later than
   9.45am on the day of departure. Please note if you are vacating outside of office hours we
   have an after hour key shoot installed in our office door for your convenience when
   returning keys.
5. All payments are to be made in full 1 week prior to arrival.
6. The deposit is due within 14 days from making the booking. Please note tariffs less than
   $350.00 may require full tariff to be paid as deposit. We cannot accept
   responsibility for any booking made without a deposit, as the booking will be deemed
   unconfirmed.
7. In the event of a cancelled booking by you, the deposit is not refundable if the cancellation
   is less then 8 weeks to the proposed arrival date and the full deposit held will be forfeited
   unless the premises are rebooked for the entire period, in which case a cancellation fee of
   $55.00 will be charged. Cancellations are to be in writing and notified to the office 6 weeks
   prior to the proposed arrival date, if this is the case the deposit less the $55.00 cancellation
   fee will be refunded.
8. The booking is made in good faith by the agent but may be subject to any changes. All
   bookings are arranged for the dates shown on the receipt, having regards to the
   circumstances existing at the date of the receipt being issued. We reserve the right to
   cancel any booking should anything arise, which absolutely renders the booking
   impractical. In that event, we shall notify you as soon as possible and do our best to
   arrange alternative equal accommodation or dates suitable to you, failing which all
   deposit monies will be refunded, but no other claim, right of action or demand shall exist in
   or be made by either party.
9. The tariff is subject to change. The tariff may be increased at any time without notice.
   However the agent will make every attempt to notify the guest if this situation occurs.
10. Refunds of rent for cancellation of any part of the period reserved cannot be made under
    any circumstances. The full period originally reserved must be paid in full.
11. The numbers of occupants must not exceed the number advertised or stated on the
    confirmation documents. Overcrowding will render you liable for immediate termination of
    the booking.
12. All bed, bathroom and table linen must be provided by the occupants or hired by
    arrangement through our office. Blankets and/or doonas and pillows are provided.
13. Pets are not permitted on the premises. Strata management regulations state no pets or
    animals of any kind are to be kept on the premises. Unless authorised by the agent prior to
    arrival.
14. All damage, breakages to the property, furniture and/or furnishings, locks and key
    replacement or losses are to be reported to the agent and paid for immediately
15. Garbage bins are to be put out and brought in on the specified collection day where
    applicable.
16. No responsibility is taken for occupants' personal property left on the premises.
17. The description of the premises by the agent are made in good faith but no responsibility for
    mis-description can be accepted or made.
18. No person on the premises shall be guilty of conduct that is a nuisance to adjoining or
    neighbouring occupies. In home units Strata Title by-laws and regulations must be observed.
    Occupation of premises which in the absolute discretion of the agent causes nuisance or
    annoyance to adjoining or neighbouring occupies, will be TERMINATED forthwith.
19. You are required to allow repair and or service personnel to enter the premises for the
    purpose of conducting any repair or service deemed necessary by the agent. Such times
    of entering will be arranged prior where possible and unless in the opinion of the agent an
    emergency could exist or arise.
20. We reserve the right to enter the premises without notice and without prior arrangements in
    the absolute discretion of the agent.
21. In cases of apartments, units and villas car parking or carports are numbered, extra
    vehicles, boats etc are to be parked outside the grounds or other satisfactory
    arrangements are to be made with the agent.
22. In event of the premises being offered for sale, the occupier agrees to allow the owner or
    his agent to inspect the property with prospective purchasers during reasonable hours by
    appointment.
23. Please ensure you have your keys with you at all times. A cash fee of $50.00 will be
    charged on all lock outs and lost keys are to be paid for on invoice.
24. You are expected to leave the premises clean and tidy. Please ensure the refrigerator is left
    clean and empty, crockery and cutlery washed up and placed in cupboards/drawers,
    floors and bench tops to be left clean and all garbage wrapped and placed in the
    garbage bins provided. – Failure to comply with the above will result in an extra cleaning
    fee being made payable.
25. Where a security deposit is held no decision on the release of the deposit will be made until
    the property is checked by an office representative and all the above is taken into
    consideration together with any damage including carpet stains and all linen is accounted
    for.
26. All occupants of the premises rented enter the premises at their own risk. The occupants are
    required to notify the agent of any item that requires repair or attention immediately.
27. All occupants are responsible for the safety of children at the premises and no responsibility
    is taken by the agent or owner for the safety of the children in the premises or on the
    balconies.
28. I understand and agree, should there be a requirement to commence proceedings for the
    recovery of rent, repairs and/or losses on the aforesaid property during the term or at the
    expiration of my booking, all costs associated with these proceedings shall be able to be
    recovered from me.
29. I further consent to the agent disclosing all personal information that they may hold for the
    purpose of commencing recovery action in relation to any debt owed as a result of
    outstanding rent, repairs and/or losses that occurs during my period of booking.
30. I, the said applicant, do solemnly and sincerely declare that all information provided to the
    agent is true and correct and that all the information was given of my own free will. I further
    confirm that I am over 25 years of age and have read and understand the contents of this
    agreement and have the competence and capacity to enter and abide to the terms of
    the agreement.
31. I except that any monies paid towards this booking as acknowledgment of acceptance to
    all terms and conditions.
    
    We ask that you treat the property with respect and care!